Which voltages are converted by the DC power supply (DCPS) in a laser printer?

+24 VDC

-24 VDC

-5 VDC

+5 VDC

In a laser printer, the DC power supply (DCPS) typically converts +24 VDC, -5 VDC, and +5 VDC to power the various components. The +24 VDC is used for the high-voltage components such as the toner motor and the fuser, while the -5 VDC and +5 VDC are used for the logic circuits, such as the printer’s control board and communication with the computer. These voltages are necessary for proper operation, as different parts of the printer require different power levels. The options -24 VDC and +5 VDC are incorrect because -24 VDC is not commonly used in laser printers, and +5 VDC is already listed as correct, with no need for a second listing.

PCI expansion bus in a desktop computer might require a power supply source of________ or ________

3.3 V

5 V

6.6 V

1.7 V

The correct answers are 3.3 V and 5 V, as these are the standard power supply voltages required by devices on the PCI expansion bus in a desktop computer. The 5 V rail is typically used for powering older PCI cards, while 3.3 V is used for newer PCI cards, particularly for more power-efficient components. Both voltages are provided by the power supply to ensure proper operation of the expansion cards. The options 6.6 V and 1.7 V are incorrect because they do not correspond to standard PCI power requirements; PCI devices typically do not operate at these voltages, making them unsuitable for powering the bus.

Two consumable materials that could be used by 3D printers are

Filament

Resin

Paper

Extruder nozzle

Filament and resin are correct answers because they are the primary consumable materials used in most 3D printing technologies. Filament, typically made of thermoplastics like PLA or ABS, is used in Fused Deposition Modeling (FDM) printers, where it is melted and extruded layer by layer to create objects. Resin, a liquid polymer, is used in Stereolithography (SLA) or Digital Light Processing (DLP) printers, where it is cured using light to form solid structures. On the other hand, paper and extruder nozzles are not consumable materials. Paper is not a material for 3D printing but may be used for other purposes like cutting or folding. An extruder nozzle is a tool used in FDM printers to shape and deposit filament but is not consumed during printing; it is a replaceable component when worn out.

When maintaining an impact printer, what are the TWO areas needed to be checked which would not normally be checked on most inkjet printers?

Output tray

Ink cartridges

Printhead

Tractor feed mechanism

When maintaining an impact printer, the two areas that need to be checked, which would not normally be checked on most inkjet printers, are the Printhead and the Tractor feed mechanism. The Printhead in an impact printer requires regular maintenance because it is responsible for striking the ribbon to create marks on the paper, and it can wear out or become clogged with dust or ink residue. The Tractor feed mechanism is crucial for moving the paper through the printer, especially in continuous paper printers, which is a feature unique to impact printers, whereas inkjet printers typically use roll or sheet-fed paper. On the other hand, the Output tray and Ink cartridges are generally checked more frequently in inkjet printers, as inkjet technology relies on ink cartridges, and the output tray is part of both inkjet and impact printers, making them less specific to the unique maintenance needs of impact printers.

In an extruder-type 3D printer, the two components that possibly move when the print job progresses are_____________

Print bed

Resin tray

Platform

Extruder nozzle

The correct answer is Print bed, Extruder nozzle because, in an extruder-type 3D printer, either the print bed (the surface where the object is printed) moves along one or more axes, or the extruder nozzle (which deposits material) moves to create the 3D object layer by layer. The other options are incorrect because a resin tray is used in resin-based 3D printing, not extruder-type printers, and remains stationary. A platform, which is another term for the print bed, does not move independently in this context and is redundant with the print bed option. Therefore, only the print bed and extruder nozzle are relevant to the movement in extruder-type 3D printers.

Calibration is a required step in the maintenance process of which printer types?

Laser

Thermal

Inkjet

Impact

The correct answer is Laser, Inkjet because both printer types require calibration to ensure accurate print quality. In laser printers, calibration aligns the imaging drum and toner to produce consistent and precise prints. In inkjet printers, calibration adjusts the alignment of the printheads and ensures proper color balance. The other options are incorrect because Thermal printers do not require calibration since they rely on direct heat application to special paper, and Impact printers function mechanically by striking a ribbon, making calibration unnecessary for print quality. Calibration is critical for maintaining high-quality output in laser and inkjet printers.

Which of the following statements is CORRECT about a motherboard that supports dual RAM channel technology?

The RAM will work only if it’s installed in pairs

The RAM will work only if it’s installed in pairs or if one double-sided RAM module is used

The RAM will work in dual-channel mode if two identical modules are installed

The RAM will work if only one module is installed but not in dual-channel mode.

The statements The RAM will work in dual-channel mode if two identical modules are installed and The RAM will work if only one module is installed but not in dual-channel mode are correct because dual-channel technology requires two identical RAM modules (same size, speed, and type) installed in the appropriate slots to function in dual-channel mode. However, the system can still operate with a single RAM module, albeit in single-channel mode. The other options are incorrect: The RAM will work only if it’s installed in pairs is wrong because single modules can still function in single-channel mode. The RAM will work only if it’s installed in pairs or if one double-sided RAM module is used is also incorrect, as dual-channel operation depends on having two matching modules, not on whether a module is double-sided. Thus, the correct explanations account for both single- and dual-channel functionality.

When purchasing new RAM modules for a computer, which of the following factors needs considering in terms of choosing the optimum memory’s speed?

RAM speed supported by the processor

RAM speed supported by the TPM chip

RAM speed supported by the motherboard

CPU speed

The correct answers are RAM speed supported by the processor and RAM speed supported by the motherboard because both the processor and the motherboard play crucial roles in determining the maximum supported memory speed. The processor dictates the maximum RAM speed it can handle, while the motherboard must have compatible slots and circuitry to support that speed. RAM speed supported by the TPM chip is incorrect because the Trusted Platform Module (TPM) is unrelated to memory speed; it’s a security feature, not a performance factor. CPU speed is also incorrect because while CPU performance can affect overall system speed, it does not directly limit or determine the RAM speed; the CPU only interacts with RAM at its supported frequency. Thus, the processor and motherboard determine the optimal memory speed.

Which of the following storage technologies will meet the following requirements? Hot-swappable. Nonvolatile Long-term – Conveniently portable

Hybrid SSD

SD

USB flash drive

PATA

SD cards and USB flash drives are correct because they are nonvolatile, portable, support long-term storage, and can be hot-swapped, meaning they can be inserted or removed without shutting down the system. Hybrid SSDs are incorrect because, while nonvolatile and offering long-term storage, they are not typically hot-swappable or as portable. PATA (Parallel ATA) is also incorrect because it is an older, internal storage technology that is neither portable nor hot-swappable. Thus, SD cards and USB flash drives meet all the listed requirements.

You have a user who needs advice on installing a home server PC. He wants to be able to exchange files and videos with his family over his home network. In addition, he wants their data to be safe in case of a hard drive failure. Which system components do you think should be included?

Gigabit NIC

RAID array

Dual processors

Dedicated print server

A Gigabit NIC (Network Interface Card) and RAID array are correct because a Gigabit NIC ensures fast file and video transfers over the home network, while a RAID array provides data redundancy and protection against hard drive failures, meeting the user’s requirements for speed and safety. Dual processors are incorrect because a home server for file sharing and basic tasks does not require the processing power of two CPUs; a single modern processor is sufficient. A dedicated print server is also unnecessary because the primary need is for file and video sharing, not printing. Therefore, the Gigabit NIC and RAID array are the most relevant components for this setup.

M.2 key slot is compatible with_________

M

B

A

E

An M.2 key slot is compatible with M and B keys because these keys correspond to the physical notches and interfaces designed for specific purposes. The M key is used for NVMe (PCIe) drives that offer faster data transfer speeds, while the B key supports SATA and PCIe x2 interfaces, allowing for more flexibility in drive compatibility. However, A and E keys are designed for Wi-Fi and Bluetooth modules rather than storage devices, as they use different interface protocols and alignments. This makes M and B the correct choices for storage drives in an M.2 slot.

Which of the following fiber connectors are used for duplexes (two strands instead of one)?

SC

LC

ST

FC

SC (Subscriber Connector) and LC (Lucent Connector) are commonly used for duplex fiber connections because they are designed to house two fiber strands in a compact, standardized form, enabling both transmission and reception in a single connector. SC connectors feature a push-pull mechanism, while LC connectors are smaller and use a latch mechanism, making them ideal for high-density setups. In contrast, ST (Straight Tip) and FC (Ferrule Connector) are typically designed for simplex (single-strand) connections and do not inherently support duplex configurations without additional adapters, making them less suitable for duplex applications.

Which of the following options are the advantages of UTP over STP?

UTP can be buried

UTP can run faster

UTP is more flexible

UTP is less expensive

UTP (Unshielded Twisted Pair) is less expensive because it lacks the additional shielding layer found in STP (Shielded Twisted Pair), reducing material and manufacturing costs. It is more flexible due to its thinner and lighter design, making it easier to install in tight spaces. However, UTP cannot be buried directly as it lacks the protective shielding needed to withstand environmental factors. While UTP supports high data transmission rates, it is not inherently faster than STP, as speed depends on network standards rather than cable type.

Which of the following cable types will be able to, at least, provide the transmission speeds of 10 Gbps for a network?

Cat 5

MMF

Cat 6a

Cat Se

Cat 6a and MMF (Multimode Fiber) can support transmission speeds of at least 10 Gbps, making them suitable for high-speed networks. Cat 6a is specifically designed for up to 10 Gbps speeds over distances of 100 meters, with enhanced shielding to reduce interference. MMF, typically used in data centers, supports much higher bandwidth and speeds like 10 Gbps or more over longer distances due to its optical transmission. Cat 5 and Cat 5e are not designed for 10 Gbps; they are limited to speeds of 100 Mbps and 1 Gbps, respectively, making them insufficient for this requirement. Cat 5e and Cat Se (likely a typo for Cat 5e) lack the necessary frequency and shielding for 10 Gbps transmission.

Analog signals are transmitted by which of the following connectors?

RJ-11

VGA

HDMI

RJ-45

RJ-11 and VGA can transmit analog signals, making them correct. RJ-11, commonly used for telephone lines, carries analog audio signals, while VGA is designed for transmitting analog video signals to displays. On the other hand, HDMI and RJ-45 are incorrect because they transmit digital signals. HDMI is specifically for digital audio and video, while RJ-45, used in Ethernet networking, handles digital data transmission.

What are the two most likely connector types that are commonly found on an old digital LCD display?

HDMI

Composite

VGA

DVI-D

HDMI and DVI-D are the most likely connector types for an old digital LCD display because they are digital interfaces designed for transmitting high-quality video signals, which align with the digital nature of LCD technology. HDMI, introduced in 2003, supports both video and audio, making it versatile and common. DVI-D, which predates HDMI, is specifically for digital video and was widely used in early LCD monitors. Composite is analog, designed for older CRTs and standard-definition signals, and unsuitable for digital LCDs. VGA, also analog, was common for early LCDs but lacks the digital signal quality required for optimal LCD performance.

Which of the following conditions must be met in order to successfully configure Hyper-V on a Windows-based PC using an Intel processor?

The CPU must have SLAT

The processor must be 64-bit

The CPU must have Intel VR

You need to enable virtualization in the BIOS/UEFI

To configure Hyper-V on a Windows-based PC with an Intel processor, the CPU must support Second Level Address Translation (SLAT) and be 64-bit, as SLAT is required for efficient memory management in virtualized environments, and Hyper-V is only compatible with 64-bit processors. Additionally, virtualization must be enabled in the BIOS/UEFI because it activates hardware-assisted virtualization features necessary for Hyper-V to function. The requirement for Intel VT-x (virtualization technology) supersedes the need for Intel VR (Virtualization Reuse), which is not directly related to Hyper-V configuration. Therefore, SLAT, 64-bit processing, and enabling virtualization are essential, while Intel VR is not.

Which of the following items is MOST commonly seen on the computer’s front or top panel?

USB

PCIe

Power button

SATA

The correct answers are USB and Power button because these are the most commonly accessible features on the front or top panel of a computer, allowing users to connect peripherals and power the system on or off easily. PCIe slots are located inside the computer on the motherboard for installing components like graphics cards, so they are not visible on the exterior. SATA ports are also internal, used to connect storage devices like hard drives or SSDs, and are not accessible from the outside of the case. Thus, USB and the Power button are designed for external access and convenience.

Which of the following statements about PCle connectors on a motherboard that supports up-plugging are correct?

You can put an x8 card into an x16 slot

You can put an x8 card into an x1 slot

You can put an x16 card into an x8 slot

You can put an x1 card into an x8 slot.

The correct answers are You can put an x8 card into an x16 slot and You can put an x1 card into an x8 slot because PCIe connectors are designed with backward compatibility, allowing smaller (lower lane count) cards to fit into larger slots. For example, an x8 card can physically and electrically connect to an x16 slot, and an x1 card can connect to an x8 slot, although only the lanes supported by the card will be utilized. The other options are incorrect because while up-plugging allows smaller cards to fit into larger slots, down-plugging is generally not supported—an x8 card cannot fit into an x1 slot, and an x16 card cannot fit into an x8 slot because the physical dimensions and number of lanes are incompatible.

Which of the following terms are compatible to AMD processors?

Socket TR4

LGA 2066 Socket R4

LGA 1200

Socket AM4

The correct answers are Socket TR4 and Socket AM4 because they are specifically designed for AMD processors. Socket TR4 supports AMD’s high-end Threadripper CPUs, while Socket AM4 is used for mainstream Ryzen processors. The other options are incorrect because LGA 2066 Socket R4 and LGA 1200 are Intel-exclusive socket types. LGA 2066 is used for Intel’s high-performance Core X-Series processors, and LGA 1200 is for Intel’s 10th and 11th Gen Core CPUs. These sockets are incompatible with AMD processors due to fundamental architectural and design differences.

Which of the following processors are commonly found in a server rather than a normal PC?

AMD EPYC

Intel Xeon

Intel Atom

AMD Ryzen 3

The correct answers are AMD EPYC and Intel Xeon because these processors are specifically designed for servers, offering high core counts, advanced reliability features, and support for large amounts of memory and I/O bandwidth needed in server environments. Intel Atom is typically used in low-power devices like embedded systems or lightweight applications, not servers. AMD Ryzen 3 is a consumer-grade processor designed for regular PCs, focusing on cost and performance for everyday tasks rather than the scalability and reliability required in server workloads. Thus, AMD EPYC and Intel Xeon are best suited for server use.

Which statements are NOT correct about ARM architecture?

It’s licensed by ARM Holdings to many chip manufacturers

It uses Complex Instruction Set Computing (CIsC)

It is only found in smartphones

It uses Reduced Instruction Set computing (RISC)

The statements It uses Complex Instruction Set Computing (CISC) and It is only found in smartphones are not correct. ARM architecture uses Reduced Instruction Set Computing (RISC), which focuses on simplified, efficient instructions for better performance and power efficiency, contrary to the CISC approach, which uses more complex instructions. Additionally, ARM processors are not limited to smartphones—they are widely used in tablets, embedded systems, IoT devices, laptops, and servers. The statements It’s licensed by ARM Holdings to many chip manufacturers and It uses Reduced Instruction Set Computing (RISC) are correct and accurately describe ARM architecture.

Intel Core i9 processors are compatible with which of the following CPU sockets?

Socket AM3+

LGA1700

Socket FM2

LGA2066

The correct answers are LGA1700 and LGA2066 because these sockets are designed for Intel Core i9 processors, with LGA1700 supporting 12th and 13th Gen Intel Core i9 CPUs, and LGA2066 supporting earlier high-performance Core i9 models from the X-series. Socket AM3+ and Socket FM2 are incorrect because they are AMD sockets designed for older AMD processors and are not compatible with Intel CPUs. Intel and AMD use completely different socket designs and architectures, making the latter two options incompatible with Intel Core i9 processors.

What are the advantages of using a liquid cooling system over an air-based system for a CPUP

More efficient

Safer for internal components

Easier to install and maintain

Quieter

The correct answers are More efficient and Quieter because liquid cooling systems transfer heat away from the CPU more effectively than air-based systems, providing better thermal performance and allowing for higher overclocking potential. They are also quieter because liquid coolers often rely on fewer, slower fans or pumps, reducing noise compared to the multiple high-speed fans used in air-based systems. Safer for internal components is incorrect because liquid cooling introduces a risk of leaks, which can damage components, unlike air cooling. Easier to install and maintain is also incorrect because liquid cooling systems are generally more complex to install and require periodic maintenance, such as refilling or replacing coolant, whereas air coolers are simpler and more user-friendly.

of the following terms, which refers to types of CPU sockets?

PGA

CGA

IGA

LGA

The correct answers are PGA (Pin Grid Array) and LGA (Land Grid Array) because both refer to types of CPU sockets. PGA sockets have pins on the CPU that fit into corresponding holes on the socket, typically seen in older processors, while LGA sockets have flat pads on the CPU that connect to the pins on the motherboard, a common modern design. CGA (Color Graphics Adapter) is incorrect because it refers to an old graphics standard, not a CPU socket type. IGA is also incorrect as it does not relate to CPU sockets; it is not a recognized term in this context. Thus, PGA and LGA are the relevant terms for CPU socket types.

When unboxing a new printer, you notice a client opens the top and flips the box upside-down, then pulls the box off the printer. What would you say in this situation?

Please use a box cutter next time to cut the corners from top to bottom

Great job, that’s exactly how I would do it

It’s better to lay the box on its side and pull the materials out

That’s not the right way to unbox a printer

The response Great job, that’s exactly how I would do it could be appropriate if the client carefully removed the printer from the box in a safe, straightforward manner. However, It’s better to lay the box on its side and pull the materials out provides a more efficient and safe approach to unboxing, as it prevents the printer from possibly falling out or being damaged during removal. On the other hand, Please use a box cutter next time to cut the corners from top to bottom is unnecessary for this situation, as the client may not need to use a cutter if they are already handling the box carefully. That’s not the right way to unbox a printer is an overly negative response that doesn’t offer constructive advice and could discourage the client, even if their method was still acceptable.

Apple have built and services so that their devices are able to automatically discover the nearby printers which are operating on local networks.

AirPrint

TCP printing

Bonjour

Virtual printing

The correct answers are AirPrint and Bonjour. AirPrint allows Apple devices to wirelessly print to compatible printers over a local network without needing additional drivers, while Bonjour enables automatic discovery of services, including printers, on a local network using zero-configuration networking. These technologies work together to help devices easily find and use nearby printers. TCP printing, on the other hand, involves printing over a network using the Transmission Control Protocol but doesn’t offer the automatic discovery features that AirPrint and Bonjour provide. Virtual printing refers to creating digital documents like PDFs, not interacting with or discovering physical printers.