General Part 2

Group Policy: Microsoft supports using Group Policy to configure the update channel for Microsoft 365 Apps. This is commonly used in domain-joined environments to centrally manage settings. Office Deployment Tool (ODT): The Office Deployment Tool is a Microsoft-supported utility that allows you to configure, deploy, and change update channels through an XML configuration file.

The Attack Simulation Training tool in Microsoft Defender for Office 365 (included in Microsoft 365 E5 or Defender Plan 2) supports the following realistic threat simulations: Brute-force password attack: Simulates trying many passwords against one account. Password-spray attack: Simulates using one common password against many accounts. Spear-phishing (including display name variants): Simulates targeted phishing attacks, such as fake emails using a manager’s or CEO?s name. These simulations help organizations test user readiness and improve security posture.

A single license can be installed on multiple devices: Microsoft 365 Apps for enterprise allows a single user to install Office apps on up to five PCs or Macs, five tablets, and five smartphones, which is ideal for multi-device use. Fully functional Office mobile apps are free to install and use: Microsoft 365 users can install Office mobile apps for free, and full functionality becomes available by signing in with their Microsoft 365 account.

Microsoft 365 Apps for enterprise includes the full suite of Microsoft Office desktop apps plus cloud-connected features. This subscription includes: Microsoft Teams – Collaboration and communication tool included as part of the Microsoft 365 ecosystem. Microsoft OneNote – A digital notebook that comes bundled with Word, Excel, and PowerPoint installations. Microsoft Excel – A core Office application for spreadsheets and data analysis.

Co-authoring This feature allows multiple users to edit the same Excel workbook at the same time. Everyone sees changes in real time, which is perfect for collaborative work. Threaded comments These allow users to leave comments and reply to each other directly in cells, enabling conversation-like interaction and decision-making within the spreadsheet.

Both Microsoft 365 Business Standard and Microsoft 365 Business Basic include: SharePoint Online, which is used to build intranet sites and team sites. Teams, OneDrive, and Exchange, making them complete business solutions. These plans are designed for small to medium-sized businesse and include collaboration tools like SharePoint.

Predictable Microsoft licensing costs: Microsoft 365 uses a subscription-based model with per-user, per-month pricing, allowing for more predictable budgeting compared to traditional licensing. Increased service scalability: Cloud services like Microsoft 365 allow the organization to easily scale users and services up or down as business needs change, without the limitations of physical infrastructure. Decreased on-premises infrastructure maintenance: With Microsoft 365 handling backend infrastructure (like Exchange, SharePoint, and OneDrive), the burden of maintaining physical servers and systems is greatly reduced.

Use Windows Autopilot to deploy devices Yes – Windows Autopilot simplifies device provisioning and setup. It reduces IT effort by enabling self-service device deployment, minimizing manual imaging and configuration tasks. Upgrade all client devices to Windows 11 Yes – Upgrading to Windows 11 (or newer) provides better stability, manageability, and self-service tools, which can reduce the frequency of support requests compared to older systems. Deploy Microsoft 365 Apps for enterprise to all client devices Yes – Formerly known as Office 365 ProPlus, this version of Office is cloud-connected and automatically updated, which reduces patching and compatibility issues that often generate help desk tickets.

SCCM with a local distribution source: Microsoft Endpoint Configuration Manager (formerly SCCM) can deploy Microsoft 365 Apps from a locally hosted source, which is efficient for large-scale deployments. Office Deployment Tool (ODT): ODT lets you download setup files and configure settings (language, architecture, etc.). It’s ideal for customized and offline installs. Self-service from the Microsoft 365 portal: Licensed users can log into https://portal.office.com and install Office on their own devices. This is the easiest user-driven method.

It provides mobile device management (MDM) capabilities: Intune allows organizations to manage mobile devices centrally, enforcing policies and configurations such as passcode requirements, device encryption, and remote wipe capabilities. This ensures that corporate data on devices is secure and compliant with organizational policies. It deploys applications to mobile phone devices: Intune facilitates the deployment of both internal and store apps to mobile devices. Administrators can push applications directly to enrolled devices, ensuring that users have access to necessary corporate applications wherever they are. It provides mobile application management (MAM) capabilities: Intune offers MAM capabilities to manage and protect corporate data within apps on mobile devices. This includes features like app-level encryption, app distribution controls, and conditional access policies based on factors like user identity and device compliance.

B )View the Exchange Online advisories in the Service health dashboard: The Service health dashboard shows active issues and advisories affecting Microsoft 365 services like Exchange Online. If there’s an ongoing outage or service degradation impacting search, it would appear here. D) Submit a service request in Support Assistant: If no advisories are found or the issue seems isolated, creating a support request through Support Assistant helps you get direct help from Microsoft and dig deeper into user-specific or tenant-specific problems.

Azure Active Directory Premium P1: Azure AD Premium P1 supports Self-Service Password Reset (SSPR) for both cloud-only and hybrid (on-premises) users. It also supports password writeback to the on-premises Active Directory. Azure Active Directory Premium P2: Premium P2 includes all features of P1, including SSPR with password writeback, plus additional features like Identity Protection and Privileged Identity Management.

Email in Exchange Online: Viva Insights analyzes metadata from Exchange Online to understand communication patterns-such as email volume, response times, and collaboration trends. Chats in Microsoft Teams: Viva Insights uses metadata (not message content) from Teams chats to assess collaboration frequency, meeting habits, and focus time impact. Documents in OneDrive for Business: Signals from document activity, such as viewing and sharing in OneDrive for Business, are used to help identify collaboration behaviors.